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Baystone Healthcare: Healthcare Web Platform

Professional website design for Baystone Healthcare, a UK-based healthcare and domiciliary care provider.

bhcare website screenshot

The challenge

Baystone Healthcare is a UK-based domiciliary and community healthcare provider. In a sector where trust is everything, their website needed to communicate compassion, professionalism, and CQC compliance in equal measure.

Our strategy

Binatec designed and built a site that serves both families looking for care and healthcare professionals looking for employment, while reinforcing Baystone Healthcare's standing as a reputable regulated provider.

How we built it

  • Audience Mapping

    Identified and mapped three core audiences, families seeking care, potential care staff, and NHS referral coordinators, each with distinct needs and entry points on the site.

  • Trust Signal Architecture

    Structured the content hierarchy around the signals each audience uses to evaluate a care provider: CQC registration, staff qualifications, testimonials, and service area coverage.

  • Accessible Design

    Designed to WCAG 2.1 AA standards, essential for healthcare audiences that skew older or may have accessibility needs. Contrast ratios, font sizing, and navigation all validated.

  • Enquiry Flow Optimisation

    Built a frictionless enquiry path for families in distress: minimal form fields, a prominent phone number and a callback option.

The outcome

Launched and live at bhcare.co.uk

See the finished site in the screens below.

Client
Baystone Healthcare
Industry
Healthcare
Services
Web Design, Web Development
Live site
bhcare.co.uk
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Who it is for

Businesses with an established offer that want more of the right enquiries, in the US, UK, Canada, Australia and New Zealand.

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